Getting your course running

1. Open up

Open the app on a phone or tablet. The full course — elements, operating systems, rope and equipment registries, today's groups — is already on the device from the last sync, so it loads with or without signal.

2. Pre-use assessment

Walk the course and check it off at the element: operating systems, structures, equipment and environment, with notes and photos where something needs attention.

3. Gear and rope check

Pick ropes from the register, which already shows each rope's accrued load count and flags any that have reached the retirement guideline.

4. Run the session

Log the group: people, staff, elements used and headcount. Rope loads accrue from the headcount against the elements used.

5. Record what happened

Capture incidents and near-misses against the session, the element and the people involved, alongside the facilitator's own reflections.

6. Sync and report

Back in range, the device syncs. The office can generate a PDF or HTML report and share it by email.

Nothing special is required of staff. Records are written to the device first and queued; when the device reconnects, the queue syncs on its own.

• A pending-items indicator shows anything that has not reached the cloud yet.
• Nothing leaves the queue until the server confirms it, so a dropped connection does not lose a record.
• A retried upload does not create a duplicate — records carry stable identifiers.
• If a device has been offline a long time, its writes are checked against the record's current state rather than silently overwriting newer work.

There is no app store download. Open the site in the browser on the phone or tablet and add it to the home screen — it then launches like any other app and starts without a network. Any current browser works; there is no requirement for a particular vendor or operating system.

The FAQ covers what happens when two people edit the same record offline, how a rope's load count is calculated, who can see participant medical information, and how to get your data out.

For the whole picture — including the technical appendix written for an IT or operations reviewer — see the Sales & Technical Overview.